How do i know the accurate shipping fee.EOOKE
Please add the product to cart and fill in full address in checkout page, the accurate shipping option and fee will be generated on the right.
Do you ship worldwide?EOOKE
Yes, we do. If you have any questions please feel free to contact our sales.
How long it takes to deliver.EOOKE
We're sorry, but all orders place between Jan 22, 2022 - Feb 10, 2022 (Chinese New Year holiday) will be processed on the first working day after holiday.
You may also experience extended lead times due to Covid-19!!!
In order to ensure the safety of our team, we're taking extra precautions/process when fulfilling all orders. Furthermore, COVID-19 has disrupted shipping globally, all sea freight and air cargo capacity are extremely constrained, express company (DHL/UPS/FedEx/TNT) are experiencing delays at the moment.
Thank you in advance - not only for your understanding , but for your patience!
During the checkout, there are two different shipping methods available for selection:
Normal Shipping: 4-7 biz days for order processing, additional 4-12 biz days for the transportation (depend on the country and exact location) .
Fast Shipping: 1-4 biz days for order processing, additional 3-7 biz days for the transportation (depend on the country and exact location).
Please allow for additional delivery time if you order around the time of national public holidays like Christmas.
If you have question, please contact our sales or support.
How to track my order?EOOKE
Please visit our Order-Tracking page to track your order.
You need to enter you billing email address and order number to track the current status of your order.
Order number can be found on the order confirmation/processing emails, please check Junk-box or Spam-box in-case the order email goes there.
If you have created account and logged in before placing your order (During checkout, you can tick "create account" in check-out page to register too), you can view all order status including tracking detail if there any update after the order.