Frequently Asked Questions
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- Function & Operation
- Manual & Software
- Payment & Shipment & Tracking
- Selecting & Buying
- Warranty | Refund | Replacement
During the checkout, there are two different shipping methods available for selection:
Normal Shipping: 4-7 biz days for order processing, additional 4-12 biz days for the transportation (depend on the country and exact location) .
Fast Shipping: 1-4 biz days for order processing, additional 3-7 biz days for the transportation (depend on the country and exact location).
Please allow for additional delivery time if you order around the time of national public holidays like Christmas.
Please visit our Order-Tracking page to track your order.
You need to enter you billing email address and order number to track the current status of your order.
Order number can be found on the order confirmation/processing emails, please check Junk-box or Spam-box in-case the order email goes there.
If have an account with us and logged in account to place the order, please signed in your account to view your order status.
- Click below to download Playlist editor tool for non-wifi digital signage display.
- Click below to dowload Could System for WIFI digital signage display
EOOKE WIFI APM system
Please check below page for more files.
Manual & Playlist tool & Specification